Part of Terms and Conditions of PLR company applicable for all members!

 

Particular case – PLR « Tailor Made » Confections

         

Services provided

The PLR company sellsridingjackets and dressagetail coats, customizableand tailored for women and for men.

On its website www.partricklerolland.com you will find detailled descriptions on each of these items, including photos of the original model.

The colors displayed of the fabrics and the leathers are the exact colors given straight by its suppliers.

However,the colors yousee on your screenmay vary slightlydepending on its configurationand settings.

An explanatory video allows you to take your measurements simply and accurately.

If still more information was needed, thank you to contact the PLR company so that it can respond.

Beware: Taking measurements remains entirely your responsibility. You need to make sure the accuracy of the information entered in your profile before validating them during your order.

       

Price

The indicated preferential rates are applied only on our website.

They are associated with our detailed order process, taking measures and information completed and validated by the customer.

N.B : We can also come to you in order to take your measurements (under certain conditions and additional cost) ; Contact us for more details.

       

Shipping

The average delivery time for any « Tailor Made » confection purchase is estimated at 30 days from the confirmation of your order and payment (add 10 days for deliveries outside E.U., Switzerland and Norway).

The PLR company guarantees this delivery unless out of stock of certain fabrics, and / or leathers, and / or buttons, issues related to the carrier and in case of force majeure.

Shipping is free of charge.

         

Retraction

The PLR company allows you to cancel your order if the request is made within 24 hours maximum after validation.

Past these 24 hours, the cancellation is no more allowed. The manufacture process, including unrecoverable costs, has already been generated (purchase of fabrics, development of patterns, etc ...).

A notification will be quickly sent by email to confirm or not the cancellation of your order for your PLR « Tailor Made » confection.

      

Return

Each PLR « Tailor Made » confection is a personal and unique creation made according to your preferences and your measurements provided on your profile.

Therefore, no returns will be accepted except for error (s) made (s) during the production.

1. In the case of a custom error, the customer must send, by e.mail to member-services@patricklerolland.com, an explicit photo of him wearing his/her PLR « Tailor Made » confection, indicating precisely the zone (s) concerned.

2. In the case of a measurement error, the customer must send, by e.mail to member-services@patricklerolland.com, an explicit photo of him wearing his/her PLR « Tailor Made » confection indicating precisely the zone (s) concerned. The use of a measuring tape is necessary to clearly show the measurements.

Only be considered as measurement error, a PLR « Tailor Made » confection whose measures do not correspond to measures provided by you when ordering.

A notification will be quickly sent by email to confirm or not the return of your PLR « Tailor Made » confection.

         

See Terms and Conditions