FAQ – PLR Equitation (Patrick Le Rolland)
Orders & Delivery
What are the delivery times within mainland France?
Orders are shipped within 24 to 48 hours. Delivery generally takes 2 to 5 business days within mainland France using our standard or express parcel service.
Do you ship internationally? What are the delivery times?
Yes, we deliver to many European countries and internationally. Delivery times vary between 5 to 10 business days depending on the destination and the carrier. Shipping fees are automatically calculated at checkout.
How can I track my order?
Once your package has been shipped, you will receive a tracking email. You can follow your parcel’s journey online until it is delivered.
Can I modify or cancel my order?
Yes, as long as your order hasn’t been shipped yet. Contact us promptly on the same day you placed your order to cancel it and receive an immediate refund — by email, phone, or via the website contact form, including your order number.
Returns & Exchanges
What is your return policy?
You have 14 days from the date of receipt to request a return or exchange, with no need to provide a reason. Items must be new, unworn, unwashed, and returned in their original packaging.
How do I return an item?
Contact us by email or phone to notify us of the return. Carefully package the item and send it to the PLR postal address.
Are returns free?
In mainland France, return shipping costs are your responsibility — except in the case of an error on our part or a defective product. For international orders, return shipping is also at the buyer’s expense.
How long does it take to get a refund or exchange?
Once we receive your return, we will process it within 3 to 5 business days. Refunds are issued within 5 to 7 business days after that.
Sizing & Fit
How do I choose the right size for equestrian clothing?
Please refer to our sizing guide, which helps you select the ideal fit based on your body shape. It covers all our product lines: riding leggings, polo shirts, competition jackets, tailcoats, raincoats…
What if I’m between two sizes?
We recommend choosing the larger size, especially if you wear a body protector (Airbag vest) or technical clothing underneath.
How do I take my measurements for the size guide?
· Chest circumference (under the arms)
· Waist circumference (at the navel)
· Hip circumference (widest part)
· Inseam length (from top of thigh to ankle)
How do I choose the right size of women’s riding leggings with silicone grip?
Our leggings are designed to be form-fitting without being restrictive. If you are between two sizes, choose the one that provides the most comfort around your waist and hips. The grip should not pull or limit your range of motion in the saddle.
Products & Collections
What’s the difference between a short tailcoat (mini frac) and a dressage tailcoat (frac)?
· The mini tailcoat is shorter and often chosen by riders competing below Saint Georges level.
· The dressage tailcoat is longer, more formal, and required in upper-level dressage competitions. It offers elegance, fluidity of movement, and respect for traditional codes.
Which competition jacket should I choose for show jumping or dressage?
· For show jumping, choose a PLR Equitation jacket: lightweight, stretchy, and close-fitting.
· For dressage, select one of our tailored jackets, mini tailcoats, or long tailcoats for a traditional and elegant look while ensuring freedom of movement.
Our models are designed to suit the three Olympic disciplines — Dressage, Show Jumping, and Eventing — as well as Hunter classes, depending on your style and competition regulations.
Mini tailcoat vs long tailcoat: which one should I choose?
It depends on your discipline, level, and aesthetic preference:
· The mini tailcoat is modern and practical — ideal for riders competing below Saint Georges level.
· The long traditional tailcoat is mandatory for riders competing at Saint Georges level and above.
Are your polo shirts competition-approved?
Only polos with a white collar are allowed in competition. All our polos are designed for training and casual wear at the stable. Comfortable, breathable, quick-drying, and offering great freedom of movement, they also protect you from UV rays (UPF 35+).
Do you sell compression riding leggings?
Yes. Our technical riding leggings for women are made of compression fabric, supporting muscles, boosting circulation, and reducing fatigue during effort.
Benefits of women’s compression leggings compared to traditional breeches?
· More flexible and lightweight
· Second-skin feel
· Built-in silicone grip (Full Seat)
· Fewer seams and less chafing
· Better muscle support while riding
· Ideal for regular training or summer riding
Do you offer waterproof riding coats for women and men?
Yes. Our collection includes waterproof coats, with or without a cape, lightweight, water-repellent, and durable. Their design is riding-friendly, with a wide back vent and technical features like an adjustable hood and large pockets.
How do I care for a structured waterproof riding coat?
Wash cold (max 30°C), without fabric softener. Dry flat or at a low temperature. Avoid direct ironing. Always check the product care label to preserve the waterproof membrane.
Usage Tips
Why wear leggings with Full Seat silicone grip?
Full Seat silicone grip improves saddle adhesion, enhances rider stability, and reduces slipping. It’s ideal for training and Dressage competitions (especially white leggings), and suitable for riders of all levels.
Why use the original Le Rolland training aid?
This lunging system helps position the horse in the desired frame, adapted to its conformation and the chosen discipline, while maintaining maximum relaxation.
Benefits:
· Builds a strong, well-aligned, and supple back
· Offers longitudinal and lateral flexion on demand (multiple adjustment options)
· Leaves the horse’s mouth free
· Usable in all three gaits, whether extended or collected, and over cavaletti
· Suitable for young horses, even during the breaking-in phase
How do I care for an anatomical bridle?
· Rinse with lukewarm water after each use
· Use gentle glycerin saddle soap
· Apply a nourishing balm if needed
· Store away from moisture and excessive heat
Brand & Commitment
Who is Patrick Le Rolland?
A former rider and écuyer of the Cadre Noir of Saumur, an internationally recognized trainer, dressage expert, and renowned Horseman, Patrick Le Rolland is a reference in the equestrian world. His philosophy — combining tradition, precision, and respect for the horse — is reflected in all our designs.
Are your garments designed in France?
Yes. The design, styling, and part of the manufacturing are done in France and Europe. We carefully select our workshops for their quality standards, craftsmanship, and ethical values.
What materials do you use?
Technical fabrics: breathable, UV-protective, stretch, or water-repellent — chosen for their durability, comfort, and suitability for equestrian use.
Are your garments ethically produced?
Yes. We support short supply chains and responsible production, and we work with suppliers who respect human rights and animal welfare. Quality, tradition, and values are at the heart of our approach.
Clothing Care
How do I care for a competition jacket?
Wash at 30°C on a delicate cycle, without fabric softener. Do not tumble dry. Light ironing only if needed. Always check the care label for specific recommendations.
Are your clothes easy to care for?
Yes. Our fabrics are designed for easy maintenance, even after intensive use.
Customer Service
How can I contact you?
By email or phone. We respond within 48 hours (excluding weekends and public holidays).
Where can I find you at events?
We attend trade shows, national competitions, and clinics. Subscribe to our newsletter or follow us on social media to stay informed about upcoming dates.